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Privacy Policy ​

Effective date: May 17, 2026

1. Introduction ​

This Privacy Policy explains how model-go ("we") collects, uses, and protects your personal information when you use our AI API aggregation service.

2. Information we collect ​

Account information: email address, username and password, payment and billing details

Usage data: API call logs (model used, token count, timestamps), IP address, and device information

Content data: input sent through the API (prompts) and output generated by AI models (responses)

3. How we use your information ​

  • Provide and maintain the Service
  • Process payments and manage your account
  • Monitor usage for billing and rate limiting
  • Improve service quality and security
  • Communicate service updates
  • Comply with legal obligations

4. Data storage and security ​

  • Your data is stored on secure servers
  • We use industry-standard security measures to protect your information
  • API keys are encrypted at rest
  • We retain usage logs for billing and compliance purposes

5. Data sharing ​

We do not:

  • Sell your personal information to third parties
  • Use your data to train AI models
  • Share your data with third parties unless required to provide the Service, such as forwarding API requests to upstream AI providers

6. Data retention ​

  • Account information is retained while your account is active
  • Usage logs are retained for up to 90 days for billing purposes
  • Content data (input/output) is not stored permanently and is processed transiently
  • You can request deletion of your account and related data at any time

7. Your rights ​

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent at any time

8. Cookies ​

We use necessary cookies for session management and authentication. We do not use third-party tracking cookies.

9. Children's privacy ​

The Service is not intended for individuals under 18. We do not knowingly collect information from children.

10. Policy changes ​

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.

11. Contact us ​

If you have questions or concerns about this Privacy Policy, please contact us through the official model-go support channel.