General FAQ

How do I check API usage?

After signing in, open the usage logs in the console to see detailed records for each API call, including model, token count, and cost.

What happens if I run out of balance?

Once your balance is exhausted, API calls return an error. Please top up from the wallet page.

What payment methods are supported?

See the payment methods shown on the top-up page.

Are there rate limits?

Yes. To keep the service stable, model-go rate-limits API calls. The exact limit depends on your account level and token group. If you see a 429 error, try again later.

Data safety

• model-go does not expose your API call content on public pages
• All data transfers use HTTPS encryption
• Do not expose tokens in screenshots or public repositories
• See the Privacy Policy

How do I contact support?

Please use the official model-go support channel.